As global supply chains continue to digitize, Generative AI (GenAI) is redefining how companies manage aftermarket logistics, field service operations, and fulfillment. Far from a theoretical innovation, GenAI is already delivering tangible value by improving technician productivity, spare parts management, and customer experience.
In response to escalating geopolitical tensions and shifting trade policies, retail supply chains are undergoing a significant transformation. Tariff changes, particularly between the U.S. and China, have accelerated the reconfiguration of sourcing and distribution models. Retailers are now prioritizing resilience and regional diversification to mitigate risk.
The COVID-19 pandemic marked a turning point for global commerce. Five years later, its impact continues to reshape how businesses approach logistics, fulfillment, and supply chain operations. Consumer behavior hasn’t returned to what it was—it has evolved into a hybrid, digital-first model that demands speed, flexibility, and complete visibility in the delivery experience.
Soon, you’ll find here all the details about our Corporate Social Responsibility (CSR)
At Kiki, we believe in using our logistics network to create real change. Soon, you’ll find here everything about our initiatives to bring essential resources to remote communities, improving lives one delivery at a time.
Transparency, ethics, and compliance are at the core of what we do. Stay tuned for updates on our governance initiatives, ensuring we uphold the highest standards in our business practices.
