End-to-end logistics solution for your business.

Last Mile
Kiki Latam is your reliable partner for last-mile delivery in Mexico, Colombia, USA, and Peru, offering full coverage of both urban centers and remote rural areas. Our advanced logistics infrastructure ensures 24-hour delivery in key cities and guarantees accessibility to even the most challenging locations. Our platform empowers clients with real-time shipment tracking, centralized inventory management, and streamlined logistics processes, all within a single contract across all three countries
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Cash on Delivery (COD)
Kiki Latam offers a Cash on Delivery (COD) service, providing logistical advantages in Mexico, Colombia, the United States and Peru with guaranteed coverage throughout these countries. We provide a convenient and reliable delivery method for companies whose customers prefer cash payments and offer effective solutions for order delivery throughout the LATAM region
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Nationwide Delivery.
Kiki Latam offers cutting-edge logistics solutions for international e-commerce companies and their affiliates, ensuring reliable order delivery throughout Mexico, Colombia, the USA, and Peru. Leveraging our network of strategically located fulfillment centers and the use of advanced technologies, Kiki Latam optimizes logistics processes in the LATAM region, guaranteeing efficient order fulfillment and real-time tracking—all within a single contract.
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Laboratory Manufacturing
Kiki Latam offers contract manufacturing services, enabling companies to create their own unique products. Whether you need cosmetics, dietary supplements, or health and wellness products, our modern laboratories guarantee the highest quality and full compliance with the strictest regulatory requirements.
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Contact Center Support
Kiki Latam understands the specific challenges associated with Cash on Delivery (COD) orders, such as inaccurate addresses or difficulties coordinating delivery times. To optimize your resources, we offer professional support for resolving problematic orders through our skilled contact center operators. We ensure quick and efficient solutions to any delivery-related issues, freeing you from routine tasks and allowing you to focus on scaling your business.
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One-stop solution for LATAM logistics

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Track Your Shipment

Stay updated on your shipment's journey with Kiki Latam. From warehouse to doorstep, get full visibility and control over your delivery.

How we do it

Discover how Kiki Latam streamlines logistics with cutting-edge technology and a fully integrated fulfillment and last-mile delivery solution. From lead acquisition to optimized order management, we ensure seamless COD logistics and efficient fund returns in your preferred currency. With an extensive LATAM-wide network and AI-powered route optimization, we help businesses expand effortlessly across Mexico, Colombia, USA, and Peru.
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Streamline order management.

Optimize your logistics management with Kiki Latam, an all-in-one platform that puts you in control of all your orders, across all countries, within a single dashboard. Our address generator maximizes delivery precision, while customizable templates simplify bulk order uploads. An intelligent delivery rescheduling system effectively manages last-mile delivery, providing up to three delivery attempts and minimizing returns, leading to increased customer loyalty.
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Seamless Order Processing with Full Control

Optimize your order operations with Kiki Latam's innovative platform. Our system enables precise address verification and real-time order tracking. An advanced API and intuitive bulk order upload tools ensure data accuracy and reliability, while the self-service delivery date selection feature provides complete control over last-mile logistics and boosts your operational efficiency.

Maximize your order management efficiency.

Optimize your last-mile logistics with Kiki Latam, our platform equipped with advanced order tracking, an intelligent delivery rescheduling module, and tools for batch order processing. Our smart address generator ensures exceptional delivery accuracy, and the option of up to three delivery attempts contributes to improved key performance indicators and increased customer satisfaction.

Your End-to-End Fulfillment Platform in LATAM

What is Kiki Latam?
Kiki Latam is a tech-powered fulfillment company that connects your logistics across Mexico, Colombia, Peru, and the USA. Our platform simplifies every stage of your supply chain—from warehousing and transportation to order fulfillment and Cash on Delivery (COD).
One Contract. One Platform. Total Coverage.
Manage your entire operation from a single system with full visibility, real-time tracking, and powerful automation. Our COD platform in LATAM ensures fast payouts, local currency support, and seamless integration with your sales channels.
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Kiki deliver

What our clients say
about Kiki Latam

Events

Dubai

Dubai


Kiki Latam lands in Dubai! Discover how our end-to-end logistics solutions are redefining LATAM expansion for global businesses. Let’s connect and take your operations to the next level. Let’s keep…

Chicago

Chicago


Join us at ProMat, the leading supply chain and logistics event, to explore the latest in fulfillment, last-mile delivery, and cross-border logistics. Let’s connect and discuss how we can streamline…

São Paulo

São Paulo


Meet Kiki Latam in São Paulo! Let’s talk about seamless cross-border logistics and how we’re transforming fulfillment and last-mile delivery across LATAM. Connect with us and explore new business opportunities!…

FAQ's

Kiki Latam is a 4PL (Fourth-Party Logistics) company offering end-to-end cross-border logistics and 3PL warehousing in Mexico, Colombia, Peru, and the United States. We manage everything from manufacturing to last-mile delivery, so e-commerce, affiliate and CPA networks can scale without borders.

  • Custom Manufacturing & Labeling: Certified labs (FDA, INVIMA, COFEPRIS) produce and label products.

  • 3PL Warehousing & Fulfillment: Multi-country storage, order picking, packing, and nationwide fulfillment services.

  • Cash on Delivery (COD) & Last-Mile Delivery: Optimized routes, local phone support, and multiple delivery attempts.

  • Strategic Call Center: Order confirmation and return management to improve conversion.

  • Merchant of Record (MoR): Legal invoicing and compliance without you opening local entities

 

Fulfillment covers warehousing, inventory management, order picking, packing, shipping, and last-mile logistics. Kiki Latam centralizes fulfillment across LATAM and the U.S. on one tech-driven platform with real-time tracking and defined SLAs to boost conversion and customer satisfaction.

A 4PL orchestrates the entire logistics ecosystem—manufacturing, 3PL storage, payment processing, technology integration, and regulatory compliance—whereas a 3PL focuses on execution (warehousing and distribution) only.

Last-mile delivery is the final transit from a regional distribution center to the customer’s door. Kiki Latam’s last-mile logistics use AI-optimized routing, local support, and multiple delivery attempts to maximize on-time performance.

Yes. We lead LATAM in COD solutions, operating in Colombia, Mexico, Peru, and the U.S. COD lets customers pay in cash at delivery—critical for markets with low card penetration.

Absolutely. Our Merchant of Record (MoR) service handles invoicing, collections, and local taxes on your behalf—no need to establish a legal entity in each country.

A 3PL executes logistics tasks (storage, shipping). A 4PL (like Kiki Latam) designs, manages, and optimizes the entire supply chain—including vendor management, technology, compliance, and payments.

Yes. Through our partner labs and factories, we handle manufacturing, labeling, and storage under local regulations (FDA, COFEPRIS, INVIMA), ready for regional distribution.

Our platform offers seamless API integrations with CRMs, e-commerce platforms, and OMS solutions, syncing real-time inventory, order status, and payment updates.

We serve Mexico, Colombia, Peru, and the United States—covering 3PL warehousing, last-mile delivery, COD, and cross-border logistics for e-commerce, affiliates, and CPA networks.

We partner with international e-commerce brands, affiliate/CPA networks, and direct-to-consumer companies seeking to expand in LATAM without local infrastructure.

We provide a turnkey logistics solution—manufacturing, checkout integration, multi-country fulfillment, COD, and post-sales support—so affiliates focus on traffic and conversions, not operations.

Our advanced logistics platform centralizes inventory, tracking, order orchestration, and performance dashboards, integrating easily with external systems for full supply-chain visibility.

Delivery times vary by country but average 24–72 hours nationally in Mexico, Colombia, and Peru. Our optimized routes minimize retries and maximize on-time rates.

Yes. Clients access dashboards with advanced analytics on delivery success rates, transit times, inventory turnover, retry metrics, and order statuses—enabling data-driven decisions in real time.

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ATTENTION: At Kiki, we are not looking for delivery drivers nor are we in the process of hiring.

Contact us

Leave us your details, and we’ll get back to you soon. You can also reach out or visit any of our offices.
  • +57 3218599806
  • soporte@kikilatam.com
  • COLOMBIA
    Cartagena de Indias, Bolivar Cra. 2 # 11-41, Ed. Torre Grupo Area, Of. 2302 - 2303
    Bogota D.C, Cundinamarca Cra. 11a #93-52, Piso 5, Of. 502i
  • MEXICO
    Ciudad de Mexico Av. Chapultepec #480, Piso 11, Roma Norte, Cuauhtemoc, C.P 06700
  • PERU
    Lima Avenida Defensores del Morro 1277, Chorrillos 15048
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