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MEET KIKI,
THE LOGISTICS COMPANY

With a Colombian twist

01.
Vision: Driving the growth of global digital commerce through borderless logistics.
Winning for Kiki LATAM means building the most efficient and scalable logistics network for companies around the world. Powered by cutting-edge technology, we eliminate borders and simplify distribution for brands looking to market their products in Latin America and North America, driving growth while redefining logistics.
02.
Mission
We are a technological platform that integrates generators with cargo operators at national and international level, our technology allows us to be a company in Latin America of express courier that provides effectiveness, quality, reliability and security in logistics services.

Meet Our Professional Team

At KIKI LATAM, we have a team of passionate and visionary leaders who drive our growth and success.
Camilo Marrugo
CEO KIKI LATAM
Camilo Marrugo
    Katyna Dager
    CCO KIKI LATAM
    Katyna Dager
      Beatriz Dager
      CFO KIKI LATAM
      Beatriz Dager
        Together, we work to deliver high-impact solutions and continue expanding the reach of KIKI LATAM.

        Events

        Dubai

        Dubai


        Kiki Latam lands in Dubai! Discover how our end-to-end logistics solutions are redefining LATAM expansion for global businesses. Let’s connect and take your operations to the next level. Let’s keep…

        Chicago

        Chicago


        Join us at ProMat, the leading supply chain and logistics event, to explore the latest in fulfillment, last-mile delivery, and cross-border logistics. Let’s connect and discuss how we can streamline…

        São Paulo

        São Paulo


        Meet Kiki Latam in São Paulo! Let’s talk about seamless cross-border logistics and how we’re transforming fulfillment and last-mile delivery across LATAM. Connect with us and explore new business opportunities!…

        FAQ's

        Kiki Latam is a 4PL (Fourth-Party Logistics) company offering end-to-end cross-border logistics and 3PL warehousing in Mexico, Colombia, Peru, and the United States. We manage everything from manufacturing to last-mile delivery, so e-commerce, affiliate and CPA networks can scale without borders.

        • Custom Manufacturing & Labeling: Certified labs (FDA, INVIMA, COFEPRIS) produce and label products.

        • 3PL Warehousing & Fulfillment: Multi-country storage, order picking, packing, and nationwide fulfillment services.

        • Cash on Delivery (COD) & Last-Mile Delivery: Optimized routes, local phone support, and multiple delivery attempts.

        • Strategic Call Center: Order confirmation and return management to improve conversion.

        • Merchant of Record (MoR): Legal invoicing and compliance without you opening local entities

         

        Fulfillment covers warehousing, inventory management, order picking, packing, shipping, and last-mile logistics. Kiki Latam centralizes fulfillment across LATAM and the U.S. on one tech-driven platform with real-time tracking and defined SLAs to boost conversion and customer satisfaction.

        A 4PL orchestrates the entire logistics ecosystem—manufacturing, 3PL storage, payment processing, technology integration, and regulatory compliance—whereas a 3PL focuses on execution (warehousing and distribution) only.

        Last-mile delivery is the final transit from a regional distribution center to the customer’s door. Kiki Latam’s last-mile logistics use AI-optimized routing, local support, and multiple delivery attempts to maximize on-time performance.

        Yes. We lead LATAM in COD solutions, operating in Colombia, Mexico, Peru, and the U.S. COD lets customers pay in cash at delivery—critical for markets with low card penetration.

        Absolutely. Our Merchant of Record (MoR) service handles invoicing, collections, and local taxes on your behalf—no need to establish a legal entity in each country.

        A 3PL executes logistics tasks (storage, shipping). A 4PL (like Kiki Latam) designs, manages, and optimizes the entire supply chain—including vendor management, technology, compliance, and payments.

        Yes. Through our partner labs and factories, we handle manufacturing, labeling, and storage under local regulations (FDA, COFEPRIS, INVIMA), ready for regional distribution.

        Our platform offers seamless API integrations with CRMs, e-commerce platforms, and OMS solutions, syncing real-time inventory, order status, and payment updates.

        We serve Mexico, Colombia, Peru, and the United States—covering 3PL warehousing, last-mile delivery, COD, and cross-border logistics for e-commerce, affiliates, and CPA networks.

        We partner with international e-commerce brands, affiliate/CPA networks, and direct-to-consumer companies seeking to expand in LATAM without local infrastructure.

        We provide a turnkey logistics solution—manufacturing, checkout integration, multi-country fulfillment, COD, and post-sales support—so affiliates focus on traffic and conversions, not operations.

        Our advanced logistics platform centralizes inventory, tracking, order orchestration, and performance dashboards, integrating easily with external systems for full supply-chain visibility.

        Delivery times vary by country but average 24–72 hours nationally in Mexico, Colombia, and Peru. Our optimized routes minimize retries and maximize on-time rates.

        Yes. Clients access dashboards with advanced analytics on delivery success rates, transit times, inventory turnover, retry metrics, and order statuses—enabling data-driven decisions in real time.

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        ATTENTION: At Kiki, we are not looking for delivery drivers nor are we in the process of hiring.

        Contact us

        Leave us your details, and we’ll get back to you soon. You can also reach out or visit any of our offices.
        • +57 3218599806
        • soporte@kikilatam.com
        • COLOMBIA
          Cartagena de Indias, Bolivar Cra. 2 # 11-41, Ed. Torre Grupo Area, Of. 2302 - 2303
          Bogota D.C, Cundinamarca Cra. 11a #93-52, Piso 5, Of. 502i
        • MEXICO
          Ciudad de Mexico Av. Chapultepec #480, Piso 11, Roma Norte, Cuauhtemoc, C.P 06700
        • PERU
          Lima Avenida Defensores del Morro 1277, Chorrillos 15048
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