
MEET KIKI,
THE LOGISTICS COMPANY
With a Colombian twist
01.
Vision: Driving the growth of global digital commerce through borderless logistics.02.
MissionMeet Our Professional Team
Events

Dubai
Kiki Latam lands in Dubai! Discover how our end-to-end logistics solutions are redefining LATAM expansion for global businesses. Let’s connect and take your operations to the next level. Let’s keep…

Chicago
Join us at ProMat, the leading supply chain and logistics event, to explore the latest in fulfillment, last-mile delivery, and cross-border logistics. Let’s connect and discuss how we can streamline…

São Paulo
Meet Kiki Latam in São Paulo! Let’s talk about seamless cross-border logistics and how we’re transforming fulfillment and last-mile delivery across LATAM. Connect with us and explore new business opportunities!…
FAQ's
What is Kiki Latam?
Kiki Latam is a 4PL (Fourth-Party Logistics) company offering end-to-end cross-border logistics and 3PL warehousing in Mexico, Colombia, Peru, and the United States. We manage everything from manufacturing to last-mile delivery, so e-commerce, affiliate and CPA networks can scale without borders.
What services does Kiki Latam provide?
Custom Manufacturing & Labeling: Certified labs (FDA, INVIMA, COFEPRIS) produce and label products.
3PL Warehousing & Fulfillment: Multi-country storage, order picking, packing, and nationwide fulfillment services.
Cash on Delivery (COD) & Last-Mile Delivery: Optimized routes, local phone support, and multiple delivery attempts.
Strategic Call Center: Order confirmation and return management to improve conversion.
Merchant of Record (MoR): Legal invoicing and compliance without you opening local entities
What is fulfillment and how does Kiki Latam handle it?
Fulfillment covers warehousing, inventory management, order picking, packing, shipping, and last-mile logistics. Kiki Latam centralizes fulfillment across LATAM and the U.S. on one tech-driven platform with real-time tracking and defined SLAs to boost conversion and customer satisfaction.
What does it mean to be a 4PL provider?
A 4PL orchestrates the entire logistics ecosystem—manufacturing, 3PL storage, payment processing, technology integration, and regulatory compliance—whereas a 3PL focuses on execution (warehousing and distribution) only.
What is last-mile delivery?
Last-mile delivery is the final transit from a regional distribution center to the customer’s door. Kiki Latam’s last-mile logistics use AI-optimized routing, local support, and multiple delivery attempts to maximize on-time performance.
Does Kiki Latam support Cash on Delivery (COD)?
Yes. We lead LATAM in COD solutions, operating in Colombia, Mexico, Peru, and the U.S. COD lets customers pay in cash at delivery—critical for markets with low card penetration.
Can I sell in LATAM without opening a local entity?
Absolutely. Our Merchant of Record (MoR) service handles invoicing, collections, and local taxes on your behalf—no need to establish a legal entity in each country.
How does 3PL differ from 4PL?
A 3PL executes logistics tasks (storage, shipping). A 4PL (like Kiki Latam) designs, manages, and optimizes the entire supply chain—including vendor management, technology, compliance, and payments.
Can Kiki Latam produce and label my products?
Yes. Through our partner labs and factories, we handle manufacturing, labeling, and storage under local regulations (FDA, COFEPRIS, INVIMA), ready for regional distribution.
How does Kiki Latam integrate with my e-commerce or order system?
Our platform offers seamless API integrations with CRMs, e-commerce platforms, and OMS solutions, syncing real-time inventory, order status, and payment updates.
Where does Kiki Latam operate?
We serve Mexico, Colombia, Peru, and the United States—covering 3PL warehousing, last-mile delivery, COD, and cross-border logistics for e-commerce, affiliates, and CPA networks.
What types of businesses work with Kiki Latam?
We partner with international e-commerce brands, affiliate/CPA networks, and direct-to-consumer companies seeking to expand in LATAM without local infrastructure.
How does Kiki Latam help scale affiliate & CPA campaigns in LATAM?
We provide a turnkey logistics solution—manufacturing, checkout integration, multi-country fulfillment, COD, and post-sales support—so affiliates focus on traffic and conversions, not operations.
What technology powers Kiki Latam’s order management?
Our advanced logistics platform centralizes inventory, tracking, order orchestration, and performance dashboards, integrating easily with external systems for full supply-chain visibility.
How fast are deliveries in LATAM?
Delivery times vary by country but average 24–72 hours nationally in Mexico, Colombia, and Peru. Our optimized routes minimize retries and maximize on-time rates.
Does Kiki Latam provide performance reporting and analytics?
Yes. Clients access dashboards with advanced analytics on delivery success rates, transit times, inventory turnover, retry metrics, and order statuses—enabling data-driven decisions in real time.
Contact us
- +57 3218599806
- soporte@kikilatam.com
- COLOMBIA
Cartagena de Indias, Bolivar Cra. 2 # 11-41, Ed. Torre Grupo Area, Of. 2302 - 2303
Bogota D.C, Cundinamarca Cra. 11a #93-52, Piso 5, Of. 502i
- MEXICO
Ciudad de Mexico Av. Chapultepec #480, Piso 11, Roma Norte, Cuauhtemoc, C.P 06700
- PERU
Lima Avenida Defensores del Morro 1277, Chorrillos 15048