Innovation

AI-powered logistics and field service operations in LATAM

How Generative AI Is Transforming Logistics and Field Services

As global supply chains continue to digitize, Generative AI (GenAI) is redefining how companies manage aftermarket logistics, field service operations, and fulfillment. Far from a theoretical innovation, GenAI is already delivering tangible value by improving technician productivity, spare parts management, and customer experience.

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Post-pandemic retail logistics trends including omnichannel fulfillment and last-mile delivery in LATAM

Post-Pandemic Retail Logistics: How Consumers Are Changing Supply Chains

The COVID-19 pandemic marked a turning point for global commerce. Five years later, its impact continues to reshape how businesses approach logistics, fulfillment, and supply chain operations. Consumer behavior hasn’t returned to what it was—it has evolved into a hybrid, digital-first model that demands speed, flexibility, and complete visibility in the delivery experience.

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