We know that once you've explored our services, you'll fall in love with Kiki Latam. However, we anticipate that a few questions may arise. Below, we've provided answers to some common inquiries. If you can't find the information you need, please reach out to us, and we'll promptly assist you.
Sabemos que después de ver nuestros servicios vas a quedar enamorado de Kiki Latam, pero van a surgir un par de dudas, ponemos aquí las respuestas a algunas de ellas. If you can't find the information you need, please contáctanos y las resolveremos en la menor brevedad.
According to MINTIC (Ministry of Information Technology and Communications), express courier service refers to the fast and efficient postal service that incorporates special features for receiving, collecting, sorting, transporting, and delivering postal items weighing up to 5 kilograms.
Last mile delivery is a transportation management focused on the final leg of the delivery process, ensuring the package reaches the end user or final customer.
It is the term used to define the logistical process of receiving, storing, packaging, and shipping goods.
Certainly! We handle the entire process, from collecting the packages to preparing and shipping them. Additionally, we offer storage solutions, perform efficient picking and packing, and provide real-time tracking and updates. You can rely on us for seamless logistics management.
Currently, our offices are located in Colombia. However, we have strong partnerships with international operators and allies, allowing us to deliver shipments to any destination worldwide.
According to MINTIC (Ministry of Information Technology and Communications), express courier service refers to the fast and efficient postal service that incorporates special features for receiving, collecting, sorting, transporting, and delivering postal items weighing up to 5 kilograms.
According to MINTIC (Ministry of Information Technology and Communications), express courier service refers to the fast and efficient postal service that incorporates special features for receiving, collecting, sorting, transporting, and delivering postal items weighing up to 5 kilograms.
It is the term used to define the logistical process of receiving, storing, packaging, and shipping goods.
Certainly! We handle the entire process, from collecting the packages to preparing and shipping them. Additionally, we offer storage solutions, perform efficient picking and packing, and provide real-time tracking and updates. You can rely on us for seamless logistics management.
Currently, our offices are located in Colombia. However, we have strong partnerships with international operators and allies, allowing us to deliver shipments to any destination worldwide.
Lightweight cargo weighing from 0 to 5 kilograms.
Tenemos una cobertura total en Colombia, México y Perú . A través de un correo podemos ponernos en contacto y enviarte la cobertura completa por departamentos municipios y/o estados.
You can track your packages by using the "Track Your Package" button and entering the tracking number on our website. The link is always available at the top of our webpage.
The delivery time for packages depends on the city of origin and destination. We can connect via email and provide you with a coverage table that includes estimated delivery times based on specific origins and destinations.
Once you are registered as a KIKI customer, we will create a username and password for you. With these credentials, you can either upload your shipment database to our designated platform or send it to the assigned email address. Once we have received the shipment details, we will proceed to schedule the pickup, prepare the packages, and carry out the shipments accordingly.
Whatever is easiest and most convenient for you! However, we can schedule pickups for your packages.
Yes, we provide local deliveries from point A to point B within the same city.
The delivery promise is within 24 hours.
In order to meet the deadlines and cover longer distances, we employ motorcycles.
You can review them using the "Track My Shipment" link, or we can also send notifications to your email or text them to your mobile phone.
Pickup times are scheduled. The delivery timeframes may vary depending on the origin and destination. We can provide you with the coverage matrix via email, which includes the estimated times for each city or department.
Carga liviana de 0 – 5 kilos.
Absolutely! We provide services across 22 cities and 2,212 municipalities. We can connect via email to share the comprehensive coverage details, including departments and specific municipalities. Please provide us with your contact information, and we will promptly send you the information you need.
You can track your packages by using the "Track Your Package" button and entering the tracking number on our website. The link is always available at the top of our webpage.
The delivery time for packages depends on the city of origin and destination. We can connect via email and provide you with a coverage table that includes estimated delivery times based on specific origins and destinations.
Once you are registered as a KIKI customer, we will create a username and password for you. With these credentials, you can either upload your shipment database to our designated platform or send it to the assigned email address. Once we have received the shipment details, we will proceed to schedule the pickup, prepare the packages, and carry out the shipments accordingly.
Whatever is easiest and most convenient for you! However, we can schedule pickups for your packages.
Yes, we provide local deliveries from point A to point B within the same city.
The delivery promise is within 24 hours.
In order to meet the deadlines and cover longer distances, we employ motorcycles.
You can review them using the "Track My Shipment" link, or we can also send notifications to your email or text them to your mobile phone.
Pickup times are scheduled. The delivery timeframes may vary depending on the origin and destination. We can provide you with the coverage matrix via email, which includes the estimated times for each city or department.
Get in touch and tell us a bit about about your business, including what you sell, the tools you use, and how you currently handle logistics. This will help us understand your needs and create a tailored solution for you.
By utilizing an API, you can seamlessly connect with Kiki, enabling you to effortlessly upload your shipments and track them with ease.
Get in touch and tell us a bit about about your business, including what you sell, the tools you use, and how you currently handle logistics. This will help us understand your needs and create a tailored solution for you.
By utilizing an API, you can seamlessly connect with Kiki, enabling you to effortlessly upload your shipments and track them with ease.
At KIKI, we don't handle direct hiring of motorcycles or trucks. However, we collaborate with our logistics operators for these services. If you're interested in partnering with us, please send us an email with the necessary details, including your location and type of vehicle. We will then facilitate the connection with our logistics operators.
Certainly! Once you become a KIKI client through our API, we can seamlessly integrate to automatically receive shipping requests.
At KIKI, we don't handle direct hiring of motorcycles or trucks. However, we collaborate with our logistics operators for these services. If you're interested in partnering with us, please send us an email with the necessary details, including your location and type of vehicle. We will then facilitate the connection with our logistics operators.
Certainly! Once you become a KIKI client through our API, we can seamlessly integrate to automatically receive shipping requests.
Write down all your questions, and we will provide you with all the guidance you need.
